Why do many people, when answering a land line, stand there waiting for it to ring once more so they can answer it at the end of a ring? Do they think that is the way you have to use a phone? Are they trying to impress the caller with the neatness of segueing immediately from a full ring into the greeting? (Do they not realise that the ringing and the ringback are not generally in phase?)
I'd like to understand. I've wondered for years. It particularly annoys me when I see employees behaving this way when taking calls from customers. It seems to me a waste of time all around.

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